End-to-end software, data and experience design for digitally aware businesses, built by engaging both man and machine.
Maclear Technology is the only technological company that innovatively transforms ideas for the digitally aware customer who wants to advance their business in an era where technology is at the forefront of industry. This is embedded in our brand’s promise to ‘Transform ideas to advance the world’, and captured in the simplicity of our slogan, advance ideas (ai).
Our approach is ethical, our strategies are bespoke, our tactics are transparent, and modern success only happens by engaging both man & machine.
Design thinking applied to every brief. We ask as many ‘whys’ as it takes to reach the real need, accounting for consumer behaviour and human insight.
Understanding the objective and what we seek to achieve with the project.
Listing every issue that prevents us from achieving that objective.
Getting into the mind of the consumer to gain real human insight.
All hands on deck, design, build and implementation begin.
Finalising the work, then monitoring and evaluating the outcomes.
Three practices that sustain a client’s digital needs across the entire end-to-end lifespan, from defining the business need to designing and implementing its online identity.
Turn large volumes of structured and unstructured data into actionable decisions. We design, build and implement strategies to understand your data, identify the KPIs that improve the bottom line, and benchmark you against competitors.
Value-added enterprise solutions that leverage emerging technology and improve legacy systems. Globally tested services, from planning to implementation.
The customer is the focus. We craft the best interactions across the whole customer journey, which is essential for retention, growth and long-term stability.
Problems we were handed, industry by industry, and how we solved them.
Lost revenue from a poor customer service experience and a high number of service agents.
Leveraging AI and neural networks to transform call centres, chatbots that intelligently answer questions and perform account actions, increasing chat volume and diverting customers away from human specialists.
Artificial intelligence
Chatbots
NLP
Data scienceTell us the idea you want to advance. We’ll come back with the questions that get to the real need.
Your brief is with us.
